Lab Quality / Foundations of Quality Management

Quality Management System (QMS)

Instructor: Dan Zuccarello

Are you ready to implement a quality management system that meets the unique needs of your lab? Welcome to the Quality Management System course, where you’ll learn the foundational elements and advanced strategies to build an effective QMS tailored for your laboratory environment. Led by industry expert Dan Zuccarello, this comprehensive course equips lab managers with the knowledge and skills to implement, evaluate, and optimize a QMS that drives consistent results, compliance, and continuous improvement.

What is this course about?

This in-depth course delves into the key principles, benefits, and best practices of quality management systems for laboratory environments. You’ll explore the historical evolution of QMS, core elements required for success, and strategies for evaluating and implementing both traditional and electronic systems. The course also addresses critical considerations for selecting vendors, maintaining compliance, and navigating complex change management processes. By the end of this course, you’ll have a clear roadmap for building or enhancing a QMS that strengthens your lab’s quality culture.

What are the benefits of this course?

  • Establish a Robust QMS Framework: Learn to define and build a quality management system that addresses all key elements of quality, from document control to compliance.
  • Evaluate and Select the Right QMS: Gain insights into the considerations for evaluating QMS options and choosing the right system for your lab’s unique needs.
  • Implement Electronic QMS Solutions: Understand the benefits and challenges of transitioning to an electronic QMS, including integration with existing lab systems.
  • Drive Quality through Compliance and Efficiency: Learn strategies for ensuring regulatory compliance and improving operational efficiency across all lab processes.
  • Develop a Change Management Plan: Create a robust change management plan to support your team during the transition to a new system and beyond.

What are the learning outcomes of this course?

By the end of this course, engaged learners should be able to:

  • List the key elements of a QMS, including quality management, document management, training, audit, non-conformance management, and compliance
  • Describe the benefits and challenges of implementing an electronic QMS versus a traditional paper-based system
  • Identify considerations when evaluating and selecting a new QMS for the lab
  • Explain critical factors for successful QMS implementation and integration
  • Develop a change management plan to support the transition to a new system and ensure long-term success

Ready to elevate your lab’s quality program? Enroll today and gain the skills needed to implement and sustain a quality management system that drives efficiency, compliance, and continuous improvement for your lab.


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Course content

    • Introduction
    • Quality Management
    • Choosing a System
    • Nuts and Bolts
    • Implementation Considerations
    • Quiz